Subscriber terms

Refund & Cancellation Policy

Last updated: August 12, 2026

Plain version: cancel whenever you want, you keep what you paid for through the end of the period, and if the letter is not what you expected we will give your first payment back within 30 days.

Cancelling

You can cancel any paid subscription at any time, with no notice period and no cancellation fee. Use the subscriber portal link in the footer of any issue, or email us at hello@coilreport.com.

Cancelling stops all future billing. You keep full access to your tier through the end of the period you have already paid for, unless the payment itself is reversed — see before you file a chargeback below. We do not pro-rate or refund partial periods, so cancelling early in a cycle costs you nothing: it takes effect immediately and you keep the time you paid for.

30-day guarantee on your first payment

This applies to your first payment to The Coil Report, whichever tier you start on, monthly or annual. It is one guarantee per subscriber, not one per tier: upgrading from Letter to Signals is a change to an existing subscription, so an upgrade charge is not a new first payment. It is a guarantee about the publication as a product: its format, its depth, whether it fits how you work. It is not a guarantee about market outcomes. See Refunds and market outcomes below.

Renewal charges

Subscriptions renew automatically at your existing rate until you cancel. Annual subscribers receive a reminder email before renewal.

If a renewal charge catches you by surprise, email us within 14 days of the charge and we will refund it and cancel the subscription. We would rather return the money than keep a subscriber who did not mean to renew.

Price changes

Your rate is locked for as long as your subscription stays active without interruption. If you subscribe at the Signals founding rate, that is your rate at every renewal, even after we raise the price for new subscribers.

If we ever change pricing in a way that would affect an existing subscriber, we will give at least 30 days' notice by email before it applies to a renewal. Letting a subscription lapse and restarting it later means the current rate, not your old one.

What we do not refund

• Partial billing periods, once the 30-day guarantee window has passed
• Complimentary or gifted access earned through the referral program, which has no cash value and cannot be exchanged for money or account credit
• Charges older than 14 days, other than under the 30-day first-payment guarantee

Refunds and market outcomes

The Coil Report is a financial publication, not an investment adviser. It is general-circulation commentary carrying no performance promise of any kind. Setups our scanner identifies fail regularly, and that is a normal, expected part of how pattern-based research works.

We do not offer refunds on the basis of trading losses, and no refund we grant or decline should be read as a statement about the performance of anything we publish. The guarantee above covers your satisfaction with the publication itself. Your trading decisions are your own, and you are solely responsible for them.

How refunds are processed

Approved refunds return to your original payment method through Stripe, our payment processor. Most arrive within 5 to 10 business days, depending on your bank. We do not issue account credit in place of a refund.

Access ends when a refund is issued.

Before you file a chargeback

Email us first at hello@coilreport.com. We will almost certainly resolve it faster than your bank can, and we approve nearly every reasonable request.

Filing a chargeback without contacting us results in the subscription being cancelled and the email address being blocked from future subscriptions.

Questions

Email hello@coilreport.com. A person reads it.